Straight answers about who we are
How this service works
Biohazard Cleanup Oxnard is a go-between. It does no cleaning and sends no staff of its own. Its one job is to put you on the phone with an independent company that does this work near you.
Phone answered 24/7, day and night
What happens when you dial
The phone is answered
Day or night. You may be asked for your ZIP code so that a company working in your part of the county takes the call.
You explain
What happened, what kind of property it is, and whether police or the Medical Examiner have finished there. Rough answers are fine.
The company responds
It tells you whether it can take the job, when it could come to look, and what the visit involves.
You get a scope and a price
Ask for both in writing. Compare them with another company's if you want to. There is no obligation to accept.
You hire them, or you don't
Should you sign anything, you sign it with that firm and settle its bill directly. Biohazard Cleanup Oxnard never sends you an invoice.
The money
How we are paid
The cleanup company pays a fee when a caller is introduced to it. That fee is the only income this business has.
It also means you should treat the company as you would any contractor you found yourself. We do not inspect its work, set its prices or vouch for it. The referral disclosure says this in full.
Checks worth making yourself
State registration
Ask for the registered name and find it on the Department of Public Health list. How to do that.
Insurance
Ask for a certificate of liability insurance and workers' compensation coverage, issued to you by the company's insurer.
The paperwork
A dated written scope before the job. An itemized invoice and waste disposal record after it.
About the call itself
Does anyone record the conversation?
Possibly. A recording serves as proof that an introduction took place and lets call quality be reviewed. Our privacy page goes into it.
Can I just ask a question without booking anything?
Yes. Many callers want to know whether their situation needs a specialist at all. Ask, and decide afterward.
Suppose no firm covers my street?
You hear that on the spot. Not every company drives to every corner of Ventura County, and a quick no leaves you able to try elsewhere the same hour.
Read next
Ready when the home is
Hold off until the police and the Medical Examiner's investigator are done with the property. After that, a single call puts a cleanup firm from the Oxnard area on the phone with you. Nothing gets booked unless you say so.
Talk it over with a cleanup company
Begin wherever you like. The story does not have to come out in order, and you may hang up whenever you want.
Call (805) 946-0050Phone answered 24/7, day and night
Your call may be recorded. Read how we are paid and what we keep.